Accessibility Statement

Last updated: November 2025

vpnCounselor™ is committed to ensuring digital accessibility for people with disabilities and continuously improving the user experience for everyone. We aim to meet internationally recognized accessibility standards and to make our content, features, and services usable with assistive technologies.

1) Scope

This statement applies to all content on vpnCounselor websites and sub-pages operated by Civic Web Solutions Ltd. It does not cover third-party platforms or services we link to (e.g., VPN provider sites), which are governed by their own policies.

2) Standards & Objectives

Our objective is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Where Level AAA is feasible for specific elements, we implement it as an enhancement.

3) Accessibility Measures

To support accessibility, we:

  • Use semantic HTML and proper heading structure.
  • Provide text alternatives for meaningful images and non-text content.
  • Maintain sufficient color contrast (target ≥ 4.5:1 for body text).
  • Support keyboard navigation and visible focus states.
  • Label form fields clearly and provide descriptive error messages.
  • Avoid reliance on color alone to convey information.
  • Review new features for accessibility before release.
  • Use accessibility tools (including plugins) and best-practice enhancements to improve navigation, readability, and compatibility with assistive technologies.

4) Supported Technologies

Our site is designed to work with:

  • Current versions of major browsers (Chrome, Firefox, Safari, Edge).
  • Operating systems (Windows, macOS, iOS, Android).
  • Screen readers and assistive technologies that follow modern web standards.

Best experience is expected with a browser updated within the last 2 versions and JavaScript enabled.

5) Technical Specifications

Accessibility of vpnCounselor relies on:

  • Standards-compliant HTML, CSS, and JavaScript.
  • Responsive design for various screen sizes and orientations.
  • Progressive enhancement where possible.

6) Known Limitations

We are aware of minor issues that may occur at times, for example:

  • Occasional missing or sub-optimal alternative text on newly added images.
  • Third-party embeds (e.g., video players or analytics consent UI) with limited ARIA controls.
  • Rare heading level inconsistencies in long articles during content updates.

We monitor and correct such issues during routine content reviews. If you encounter a problem not listed here, please let us know (see Feedback & Contact below).

7) Third-Party Content

Our website may include links to or embeds from third parties (e.g., VPN providers, payment or analytics tools, video platforms). We do not control their accessibility but select reputable providers and escalate issues where feasible.

8) Continuous Improvement

We review accessibility whenever we add or significantly change content and features. Our checks include:

  • Self-evaluation and editorial QA.
  • Automated tests (e.g., Lighthouse/WAVE) supplemented by manual keyboard testing.
  • Periodic color-contrast audits aligned with our brand guide.

9) Alternative Formats

If you need information on this site in an alternative format (accessible PDF, large print, plain text, or audio transcript), contact us and specify the content and format you require. We will make reasonable efforts to provide it promptly.

10) Enforcement & Complaints

If you are not satisfied with our response, you may have the right to escalate a complaint to a supervisory authority in your region.
For UK residents, guidance is available from the Information Commissioner’s Office (ICO) https://ico.org.uk/.

11) Statement Updates

We may update this Accessibility Statement to reflect improvements, legal changes, or technology updates. The “Last updated” date will be adjusted accordingly.

12) Contact Us

We welcome your feedback on the accessibility of vpnCounselor. If you experience barriers or have suggestions:

This website is provided for general informational purposes and does not constitute legal or professional advice.