Privacy Policy

Last updated: November 2025

1. Who We Are

vpnCounselor™, also known as vpnCounsellor™ (UK /AU spelling), is operated and owned by Civic Web Solutions Ltd, Registered in England & Wales (No. 15190099). Registered office: 24-26 Arcadia Avenue, Fin009, London N3 2JU, United Kingdom.

Civic Web Solutions Ltd is the Data Controller for all personal data collected through this website.

For privacy-related inquiries, contact us at privacy@vpncounselor.com.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our websites, subscribe to our emails, or interact with our content and affiliate links.

3. Data We Collect

We may collect the following information:

  • Contact details (email address and optionally first name) when you subscribe to our newsletter or download guides.
  • Technical data (IP address, country, device type, browser version, operating system).
  • Usage data (pages visited, time on site, clicks on affiliate links, campaign UTMs parameters).
  • Cookies and similar technologies for analytics, functionality, and affiliate tracking.

We do not knowingly collect information from children under 16.

4. How We Use Data

Your data is used to:

  • Deliver newsletters, updates, and educational content you requested.
  • Improve user experience and website performance.
  • Track affiliate link performance and calculate commissions (never adds cost to you).
  • Detect and prevent fraud or unauthorized activity.

Email communications comply with CAN-SPAM, UK DPA, GDPR, CCPA, and international standards. You may unsubscribe at any time using the link in each message.

We never sell or rent your data to third parties.

We do not use automated decision-making or profiling.

5. Cookies & Tracking

We use cookies and similar technologies to enhance functionality and analyze traffic.

Analytics and marketing cookies are activated only after explicit user consent via our cookie banner, compliant with GDPR and UK-GDPR.

Some cookies come from reliable third-party providers (e.g., analytics or email services).

You can manage cookies through your browser settings or via our cookie consent banner (if active).

Read more in our : Cookie Policy

6. Lawful Basis for Processing

We process personal data based on:

  • Consent: email subscriptions, analytics cookies.
  • Legitimate interest: improving site stability and preventing abuse.
  • Contractual necessity: responding to support or information requests.

7. Data Retention

We retain personal data for up to 24 months from your last interaction unless you remain an active subscriber or request earlier deletion.

We respond to deletion and access requests within 30 days.

8. Data Sharing & Transfers

We may share data only with reliable third-party service providers (for hosting, analytics, and email delivery).
All providers must meet adequate data-protection standards (GDPR / UK DPA / CCPA equivalent).

Your data may be transferred outside the UK/EU under appropriate safeguards such as Standard Contractual Clauses.

9. Affiliate Links & Tracking

Our website contains affiliate links to third-party VPN providers.
If you click such a link and make a purchase, we may receive a commission at no additional cost to you.
Affiliate partners may use cookies or identifiers to track referrals and performance.
For more information, please read our Affiliate Disclosure and Disclaimer.

10. International Users

Our website is accessible worldwide. By using it, you consent to the processing of your data in accordance with this Policy.
Users located in regions with VPN restrictions should ensure local compliance before accessing our content.
(See Terms & Conditions for more details.)

11. Your Rights

Depending on your location, you have the right to:

  • Access, rectify, or erase your personal data.
  • Withdraw consent or object to processing.
  • Request data portability.
  • Lodge a complaint with your local Data Protection Authority.

To exercise any rights, contact us at privacy@vpncounselor.com.

12. Security

We use technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
However, no online system is completely secure, and you use our site at your own risk.

13. Third-Party Websites

Our site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal data.

14. Updates

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The latest version will always be available on this page.

15. Contact Us

If you have questions or requests regarding your privacy or data, please contact: privacy@vpncounselor.com

Civic Web Solutions Ltd, 24-26 Arcadia Avenue, Fin009, London N3 2JU, United Kingdom

This document is provided for general informational purposes and does not constitute legal or professional advice.